Warranty Senior Staff

1) Warranty Operation Management:

- Develop, update and get approval from Management for warranty policies

- Handle warranty evaluation from dealers and claim warranty cost settlement

- In charge of monthly settlement for warranty activities

- Prepare warranty document for new vehicles

- Dealer warranty audit and training

- Monthly warranty report and manage warranty budget

2) Evaluate technical report from dealers and conduct field actions (C/M) on market

3) Technical support

- Support customer, and dealers in term of vehicle technical problems

- Handle market complaint from dealers and customers

4) Co-operate with other function for cross-function activities such as service event, promotion programs,…

5) Other tasks assigned by Management

- Bachelor’s Degree in University, major in Automotive or related fields.

- Prefer having at least 03 years working experience in Automotive, Machinery, Heavy Equipment field.

- Fluently in English & MS Office (TOEIC 500 or above)

- Good analysis skills, logical thinking, good attitude and manner.

Benefits company:

- Competitive salary

- Genuine work/ life balance: Working time: 8:00 – 17:30, From Monday to Friday

- Accident insurance, Travelling insurance besides Social Insurance

- Annual leave according to the labor law, additional sick leave

- Annual Heath check-up, Company trip, Year End Party

- Training and development road-map. Opportunities to have training trips and/or attending events abroad