Warranty AM/ Manager

Responsibilities: 1) Warranty Operation Management: • Develop, update and get approval from Management for warranty policies • Handle warranty evaluation from dealers and claim warranty cost settlement • In charge of monthly settlement for warranty activities • Prepare warranty document for new vehicles • Dealer warranty audit and training • Monthly warranty report and manage warranty budget 2) Evaluate technical report from dealers and conduct field actions (C/M) on market 3) Technical support • Support customer, and dealers in term of vehicle technical problems • Handle market complaint from dealers and customers 4) Co-operate with other function for cross-function activities such as service event, promotion programs,… 5) Other tasks assigned by Management

• Bachelor’s Degree in University, major in Automotive or related fields. • Prefer having at least 03 years working experience in Automotive, Machinery, Heavy Equipment field. • Good English • Good analysis skills, logical thinking, good attitude and manner.