Trưởng Nhóm Thẩm Định Tín Dụng

I. Job Summary:

Managing the centralized Easy Loan & Sales Finance Credit verifiers (CV), initiating/participating in projects to enhance the CI performance and effectiveness. The job holder shall be required working on shift, include weekends and holidays.

II. Key Roles & Responsibilities

1. Credit Verification Performance

• Monitoring Credit Verifier attendance and ensuring high productivity on daily basis

• Follow up with CV to clear pending cases, to maintain the overall TAT as required

• Generating and sending out CV reports accurately in the designated time frame

2. Credit Quality Control

• Conducting regular training, coaching to maintain the credit quality, delinquency as per threshold (#of credit finding, staff misconduct, misbehavior, delinquency ratio…), to enhance the assessment skills for the CV team, as well as to deliver excellent service to customer

• Proactively participating in or initiating change projects to enhance the CV team performance and effectiveness

3. Other tasks

• Conducting proper capacity planning, prompt recruiting and training to fill in any vacancy, to ensure business continuity

• Proactively connecting CV team to maintain good team morale, high spirit, proper mindset and high integrity.

• Performing ad hoc task as per business requirements

• University Graduated

• At least 3 years of work experience in consumer lending

• Credit approval/underwriting

• Regulations on labor, residence

• Assessment credit verification

• UAT testing

• Consumer Finance

• Banking

• Data analysis/data processing skill

• Customer service

• Report adhoc

• Focus on detail

• Communication skill

• Responsible

• Decision making

• Adaptability change