Trading Partner Analyst (BA, ERP, Project Management)

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!

This role is an onsite opportunity.

As a Trading Partner Analyst, you will:

• Communicate with relevant parties to process with the EDI relation setup.

• Configure setup, partner relations, cross references etc.

• Provide the mapping team with the analysis required to build a new map.

• Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.

• Work with the mapping team to ensure completion of mapping requests.

• Work with the connectivity team to ensure the proper communication method is set up.

• Perform testing with trading partners and customers including to Inform and to coordinate trading partner test activities with customer.

• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.

• Work closely with Project Manager to align on progress.

• Participate in problem solving activities; escalate to relevant teams.

• Report to team management as well as involved project coordinators.

• Working time: 10:00AM – 07:00PM, from Monday - Friday

• Experience in software support, client services, or call center environment preferred.

• Client services, business to business, computer support/service, experience preferred.

• Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE, …

• Years with FTP and AS2

• Proficient English skills, verbal & written.