Technical Writer (English)

• Develop and maintain technical documents, including but not limited to user manuals, installation guides, API documents

• Work closely with developers, designers, product managers, and other stakeholders to gather information

• Convert complex documentation to easy language for multiple audiences

• Incorporate animation, illustrations, or photographs to increase users’ understanding of the products

• Manage and organize documentation resources, ensuring that all materials are up-to-date, clear, consistent and accurate

• Other ad-hoc duties as assigned

• Communicate and report directly to leader in VN and Canada (chat, e-mail, and document)

Education/Training Required

• Bachelor’s degree in Computer Science, Linguistics, Journalism or equivalent work experience in software development company

Required Job Skills

• Ability to craft high-quality instructional materials using simple language and minimal industry jargon

• Ability to understand the technical specifications of each product and write in a concise manner

• Excellent technical writing skills in English

• Good working knowledge of MS Office or Google Docs

• Detail-oriented

• Strong understanding of technologies, software development processes, and version control systems.

• Familiarity with the Adobe suite of products

• 2+ years of proven experience in technical writing position

Skills/Traits/Abilities:

• Eager to learn

• Honest

• Responsible and enthusiastic in work

• Creative

• Positive thinker (striving for the best)

• Proactive (especially with research)

• Team player

• Love innovation and inspiration

Why You'll Love Working Here

* Benefits

- Salary: Competitive (based on skills and experience);

- Performance appraisal every year;

- Attractive bonus every year;

- Breakfast Allowance;

- Opportunities to train/work in Canada;

- International, open and respectful working environment

- Sports activities;

- Yearly company trip;

- Team building activities;

- Technical seminar in the company;

- Flexible working time: From 7:00AM-9:00AM To 4:30 PM – 6:30PM, Monday-Friday;

- Social Insurance, Health Insurance, Unemployment Insurance, Annual Health Check and Others as Vietnamese Labor Code and company Policy

- Health Care Program

If you are interested in applying for this position, please send us your CV in English together with expected salary and availability date, copies of relevant Certificates and Degrees, Recent photo for faster processing by clicking the APPLY button. Thank you!