Technical Support Executive (for North Vietnam)

Overall Responsibility:

• Technical support sales team and other relation team

Main Responsibility:

• Assist Sales in obtaining new business, maintaining market share, develop Target accounts and resolution of customer thread concerns.

• Customer visits, seminars, conducting sewing evaluations and giving diction on machine adjustments for products to achieve performance requirements.

• Assist customer in choosing the correct thread product for their application emphasizing performance and value.

• Educate the customer in the key characteristics of fibers, thread constructions and A&E product line with respect to sewing performance, durability and strategic cost.

• Assist manufacturing in analyzing quality issues and process changes.

• Assist R&D in conducting field sew tests on new products, process changes, lubricants, etc.

- Educational Background: College

- Professional Qualification: Working knowledge of sewing equipment Garment manufacturing

- Minimum Working Experience: 3-year plus

- Skill Required:

• Operation some kind of sewing machines: Lock stitches, Overedge, Cover stitches, etc

• Have the ability to analyze and isolate significant variables of the sewing process

Language Required:

• Good English skills

- Good at Microsoft office

• Able to travel, keep appointments and work under varying conditions in the Global sew products marketplace