Technical Service Engineer (Fresher to 2 Years)

Konica Minolta is a Japanese company with business history over 100 years which manufactures and distributes products & services in the print technology industry. https://www.konicaminolta.vn/vn-en/

As a company HR strategy to cultivate potential human resources as well as talent acquisition, and Konica Minolta Group’s philosophy for social responsibilities/contribution to the community in Vietnam, we are delighted to look for qualified candidates for the position of Technical Service Engineer as below:

*** Job Description:

- Perform maintenance and repairs on assigned products including technical diagnostics,

break/fix, installation, removal and customer call assistance.

- Assist in ordering parts, stocking and inventory control.

- Train end users in proper care and use of copiers, including phone support, in house training

and explanation of service performed.

- Manage inventory of parts, call activity and perform associated administrative tasks.

- Provide customer training on assigned products in accordance with current field procedures.

- Ensure customer satisfaction

- Collaborate and co-operate to accomplish the cross-sectional projects

- Input work order data and labor into computer tracking system.

- Other assignments as requested from direct superior.

*** General Requirement:

- 1-2 years of working experiences in the similar business

- Good technical knowledge, troubleshooting skills

- Strong planning and analytical skills

- Good communication, negotiation and presentation skills

- Well organized, high sense of responsibilities, teamwork

- Good communication in English to go for business trips

* Benefits & Compensations

- Competitive salary

- Commission/quarter

- Meal allowance

- Parking allowance

- Petrol allowance

- Full benefits per Vietnamese labor law; including insurances, annual leave…

- Private health insurance + 24 hour-accident insurance

- Annual health check-up at international clinic

- Company outing trip 1 time/year

- Monthly company party

- Team building activities

- Young & friendly working environment