Technical Application Specialist - Core Diagnostics - Based In Hanoi

ROLES & RESPONSIBILITIES

• Deliver Customer Operator training in Abbott facilities or on-site

• Perform new instrument and assay implementations through to Test Of Record

• On-site assay investigation, troubleshooting and operator training and coaching.

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

• 02 - 03 years of working experience and proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred

• Successful engagement with customers, specifically lab staff

• Technical Assay and system expert for product line responsibility

• Highly developed communication skills and ability to demonstrate empathy and engagement with customers

• Ability to identify and drive resolution of issues

• Strong experience in use of analytical tools and software.

MINIMUM EDUCATION REQUIRED

• Bachelor’s degree or equivalent qualification or experience required

• Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.