System Engineer

Responsibilities:

• Solution Development: Seek solutions and create technical proposals. Select and prepare Bill of Material (BOM).

• Customer Success: Ensure customer satisfaction by providing ongoing support, addressing technical issues, and implementing solutions to meet customer needs.

• Project Management: Define Scope of Work, prepare WBS, manage resources, time, cost, quality, change requests, and risks to ensure project completion on time.

• IT Maintenance: Perform regular maintenance and updates on IT systems to ensure optimal performance and security.

• IT Solution Implementation:

o Network and security solutions, including troubleshooting and incident resolution.

o Microsoft Server platform and cloud solutions, ensuring best practices and cost-efficiency.

o Backup and storage solutions.

o Deploy and manage endpoint devices (PC, Printers, CCTV, Access control), ensuring security and compliance.

o Physical Infrastructure: Design, deploy, and manage physical IT infrastructure, including servers, networks, storage systems, UPS, and cable patching.

Experience and Skills:

• Experience: Over 2 years in the IT field.

• Technical Skills: Understanding of Routing & Switching, Wireless, Voice, SAN or Storage Systems, Active Directory, Exchange, Microsoft 365, Azure, Microsoft Hyper-V, VMware, G-Suite.

• Product Familiarity: Knowledge of Cisco, Fortinet, Juniper, Palo Alto, HP, DELL-EMC, IBM, Nutanix, PBX products.

• Soft Skills: Ability to work with tight deadlines, good problem-solving, and documentation skills, communication skills.

Requirements:

1. University or college graduate.

2. Good English/ Japanese communication.

3. Relevant experience and skills from the above list. Qualified certifications are an advantage.

4. Reliable, motivated, willing to learn, good teamwork, management, and troubleshooting skills. Able to follow rules and procedures.

5. Age: 22-35 years old.