Student Support Services Assistant
Mô tả công việc
Reporting to the Global Student Support Specialist, the Student Support Associate will oversee the day-to-day communications with Power Pilates current and potential students. The associate will ensure exemplary support through telephone inquiries, in-person and email correspondence.
Position Responsibilities
Manage leads and email inquiries, by answering emails in a timely manner, providing information about Power Pilates education programs, student accounts and tracking all correspondence.
Manage telephone inquiries, by answering calls and assisting current and potential students with account management, program registrations, and other general requests.
Coordinate course logistics and student apprenticeships with host location operators.
Provide technical support to registrants on the use of the Power Pilates website
Discuss benefits of program with in-person leads and clients
This list is not an exhaustive job description. It is meant to describe the essential duties and the range of responsibilities. Additional duties may be assigned as
Yêu cầu công việc
At least two years of relevant professional experience
Undergraduate academic degree preferred
Active lifestyle with a love of fitness and wellness
Excellent interpersonal, written and verbal communication skills in Vietnamese and English (Mandarin is a plus)
Strong administrative skills and problem-solving skills
Proficiency in MS Office (Excel, Word, PowerPoint) and/or Google Workspace (Docs, Sheets, Slides, Calendar)
Ability to communicate effectively with a wide variety of students.
The willingness to work beyond traditional working hours and schedules, including some evenings and weekends.
Being well organized with the ability to juggle multiple tasks simultaneously
A positive attitude with the ability and desire to work cohesively in a team environment
Các phúc lợi dành cho bạn
Đào tạo
Thông tin việc làm
01/11/2024
Nhân viên
Giáo Dục > Dịch Vụ Sinh Viên/Hỗ Trợ Học Viên
English, Customer service experience, Fitness Industry
Giáo dục/Đào Tạo
Tiếng Anh
2
Không giới hạn
Địa điểm làm việc
7 Đường Nghi Tàm, Yên Phụ, Tây Hồ, Hanoi, Vietnam
Nhận diện một số hình thức lừa đảo
Lừa đảo thu phí
Đưa ra lời mời làm việc dễ dàng bất thường, đãi ngộ cao, kèm theo yêu cầu nộp các loại phí.
Xem chi tiết