Store Manager Fashion

Responsibilities:

1. Profit and Loss Management :

• Assist Retail Manager to plans the development of sales in your boutique

• Assist Retail Manager to builds up the annual budget, keeps track of all foreseeable sales and

expenses

2. Sales & Services after sales Management

• Ensures that all clients are properly served

• Cooperate with Retail Manager to develops a selling strategy based on market trends, sales

objectives and inventory control

• Implements this strategy with a quality and customer-service oriented sales policy

• Ensures that all the sales team fully understands the selling strategy and applies it

• Ensure the services after sales is well done

• Assist Retail Manager to prepares sales budget every 6 months

3. Buying

• Implements a proper buying strategy, based on the specificity of your boutique (demand,

inventory and sales objectives)

4. Inventory

• Manages inventories in a pro-active way in order to increase the sales and keep a financially

healthy stock level

• Be fully aware of the inventory of all product lines at all times, anticipating stock build-up and

shortages, and maintaining reasonable levels as much as possible

• Optimizes sales in the boutique by ensuring that needed stock is available, regularly reordering

5. Merchandising & Product knowledge

• Trains the sales team to develop proper merchandising skills

• Maintains shop display and environment with company set standard of daily operation

• Ensure about the product knowledge and the theme of season & year. Training and retraining

the team about this

• Establish the training plan and propose to Retail Manger yearly.

6. Team Management

• Motivates your sales team to serve all clients in excellent standards

• Employs and retains high quality staff, at the right compensation level

• Keep track of each individual performance, defining tasks and setting goals

• Ensures that the team receives proper training regularly in order to develop customer service,

product knowledge and selling skills

• Oversees and ensures all leaves taken are in line with company policies and procedures while

all untaken annual leaves are properly managed

• Creates a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty

to the company

• Ensures that everyone on the team receives proper support in order to achieve their full

potential

7. Sales Administration

• Ensures that procedures and systems are clearly understood, run smoothly and comply with the

ever-changing needs of the sales activities

• Ensures that all sales activities are properly processed according to the company’s procedures

• Assist the Retail Manager per request to processes proper sales reporting according to the

company’s procedures

8. Communications

• Assists the Marketing Team to implement any communication activities in relations with your

boutique per request

• Proposes to the Marketing Team all communication activities which could help achieve the

sales objectives of your boutique

• Be at all times a proper “ambassador” for Brand with all visitors of the boutique, and to ensure

that each member of the sales team also acts as an “ambassador” of the brand

Requirements:

• Tertiary educated with at least 2 years of relevant management experience in high-end fashion, luxury industry or in similar capacity

• Strong business sales sense with solid analytical skills

• Ability to lead and drive performance and customer service

• Good customer relationship management skills

• Good English skill

• Strong leadership, interpersonal and communication skills

• Hands-on computer knowledge of MS office