Store Manager (Cửa Hàng Trưởng)

Our mission: Touch more customers by making Decathlon a go-to name for appealing and sustainable solutions dedicated to sport, fitness, and well-being.

Make my playground a land of talent at the service of Decathlon‘s human wealth.

RESPONSIBILITIES

Build and lead my commercial project that fulfills the needs of local people

- Decide on and implement the omnichannel commercial policy that allows me to touch more people and fulfills my people/planet/profit ambitions.

- Provide an omnichannel, sustainable product offering and a range of services expected by customers

- Act across all channels to get to know the people living in my zone encourage them to visit or return, and engage with us to promote sport and physical activity.

- Commit to and develop omnichannel indicators and decide on the means required to achieve them.

- Promote eco-mobility among our customers, employees, and partners.

- Ensure good relations with local institutions, prioritizing in line with the issues for my zone.

- Co-develop my area‘s project.

Deliver the best possible experience to ensure customer satisfaction and sustainable performance

- Develop sales of our new or second-hand products as well as services, by our teammates/partners.

- Manage the "how to sell" which allows our customers to discover and buy our product and service offer on new or sustainable solutions.

- Deliver the satisfaction policy and Decathlon and partner services policy to fulfill customer needs.

- Ensure the safety of customers, teammates, goods, and data and respect of the procedures.

- Offer solutions to extend the lifespan of products and customize the products.

- Coordinate people organization, hourly performance, and working conditions to enhance customer availability and overall performance.

- Preserve our resources through the management of our site and our societal impact (waste, energy, transport, etc.).

Develop, motivate, and take care of human capital (manage a team)

- Animate the managerial scheme ( Project team - individual, Mission, individual meeting, Remuneration, Performance ) by integrating the challenges of transformations.

- Develop a collective in the service of the project.

- Respect and enforce all staff legal rules.

- Take care of myself and my teammates by creating a motivating work environment.

- Decide on a current and future human structure consistent with my commercial strategy, my economic activity, and our transformations (digital, data, sustainable development, departments, etc.)

YOUR PROFILE

- You have a strong desire to lead your team and have an intense enthusiasm for sports.

- You have at least 5 years of managerial experience in relevant fields preferred: Retail, FMCG, F&B, Hospitality…

- You have proven experience in successfully setting up and managing new stores or projects.

- You have prior stock and supply management experience.

- You have a great understanding of business development and commerce.

- You are aware of and considerate of the retail market.

- You are dynamic with a high sense of responsibility and capacity for the organization.

- You demonstrate excellent leadership.

- You prioritize the needs of your customers.

- You have fluency in both Vietnamese and English.

YOUR BENEFITS

- Monthly performance bonus and 13th salary.

- Annual Salary review in March.

- 18 annual leaves.

- Social Insurance according to Vietnamese Labor Law and Health Care Insurance.

- Annual health check.

- Sports practice allowance

- Personal Development and Skills Training

- Teammate discount for all purchases in Decathlon stores.