Service Engineer

Position Purpose:

- Provide effective technical service to customers including installation, troubleshooting, maintenance, calibration, training, etc.

Technical Support

- Set up & install equipments/machines from the start until completing the commissioning.

- Probe the causes of malfunction to equipments/machines & liaise with customers in order to find a solution.

- Make recommendations for upgrades, service or repairs and perform maintenance on equipments/machines.

- Conduct training on how to use equipments/machines to customers or how to do operation, maintenance, etc.

- Periodically inspect equipments/machines.

- Establish relationship with customers by providing excellent customer service, listen carefully to customers' concerns and address issues through after-service.

- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.

- Summarize daily experience in order to propose to superiors/advise subordinates.

Others

- Cooperate with affiliated departments properly & timely with a focus on customer satisfaction.

- Communicate & contact direct-sales partners, distributors.

- Do tasks assigned by the company & department.

- From 22 to 28 years old.

- At least 1 year working in same position.

- University or above, bachelor's degree in Automation, Machinery, Electronics or related fields. - Proficient in either English (Business level).

- Proficient level of computer skills including MS Word, Excel, Power Point.

- Have a good business manner and work hard.

- Able to work productively in a high pressure environment.

- Able to do multi-task activities with shifting priorities.

- Willing to travel on business trips in domestic & overseas.

- High proactivity & mobility, management, teamwork spirit, communication, high problem-solving skill, fair evaluation of Subordinates.

Benefits:

- Attractive and competitive salary range.

- Full benefits in accordance with Labor Law, Social Insurance Law.

- Professional and international working environment.

- Annual health check, company trip and team building.

- Soft skills & professional development training.

- Current and expected salary must be mentioned in CV