Service Engineer

POSITION SUMMARY:

This role is responsible for providing technical assistance to end users. He is expecting to carry out repair and service duties for mobile and crawler cranes. He requires conducting technical repairs, crane functioning test, inspection of cranes, spare part recommendation, and perform new or used crane training and commissioning.

RESPONSIBILITIES/DUTIES:

• Diagnose, adjust, repair or overhaul mobile crane, and crawler cranes.

• Operate crane for testing, inspection, diagnosis and troubleshoot.

• Conduct new or used crane training and commissioning.

• Conduct crane inspection, prepare inspection report and recommended new replacement parts.

• Conduct crane erection training for mobile telescopic and crawler crane types.

• Apply electrical, electronically, hydraulically and mechanical theory and related crane knowledge to rectify crane faults.

• Perform remote diagnostics in real time using crane error codes that provided by customer.

• Perform crane fault diagnostics using Liebherr Service Software (i.e. Sculi, LIDIA etc )

• Perform crane software downloading.

• Test mechanical and electrical products and crane equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications.

• Dismantle and reassemble heavy equipment using hoists and hand tools.

• Clean, lubricate and perform other routine maintenance work on Liebherr telescopic mobile ( LTM ) or crawler ( LR ) cranes.

• Read, understand and interpret operating manuals, parts manuals and technical drawings

• Complete assigned paperwork as to procedures. As a minimum time sheet, work report, expense report in the latest available version. Fill out all forms properly including customer’s signature where applicable.

• Promote a safe work environment by following on site safety rules and ensuring the group and self-follow established safety procedures.

• Complete jobs independently with as little assistance from others as possible.

• Maintain company service literature and maintains a high awareness of technical changes.

• Adherence to a comprehensive code of conduct.

• Perform any other reasonable additional duties as assigned.

• Preparation and travel oversea for any job assignment.

• Ensures jobs are complete to the satisfaction of customers.

EXPERIENCE/EDUCATION:

• Posses with basic hydraulic and electrical knowledge.

• Ability to work in heavy machinery environment, under chassis or work at height.

• Fluent in written and spoken English.

• Possess a valid car driving license.

• Degree: College, university degree.

• Read and understand domestic and international technical standards and regulations.

QUALIFICATIONS/OTHER REQUIREMENTS:

• Ability to demonstrate initiative to visualize, organize, manage and complete projects in individual and group settings.

• Good communication skills.

• A team player and ability to interact with all levels internally and externally.

• Ability to travel overseas for servicing and repairing works.

• Ability to assist the company in any necessary duties to achieve Company goals.

• Commitment to company values by keeping information confidential.

• Meticulous and self-motivated working attitude (especially in stressful situation).

• Physical demands, e.g. lifting & carrying wire ropes, reaching, climbing ladders & stairways, frequent stooping, kneeling, crouching, crawling and significant finger dexterity are necessary.

ADDITIONAL REQUIREMENTS:

• Willingness to work a flexible schedule and may require to work beyond office hours if situation dictates.

• Willingness to attend product training as directed by Service Manager.

• Willingness and ability to travel to other provinces or overseas for servicing and repairing works in short notice.

• Willingness to accept any amendment/update on the above mentioned responsibilities/duties by the Company in order to fit in to the nature of the role.

BENEFITS:

• Income from 1000 to 1200 USD/month, commensurate with ability;

• Salary paid on time, satisfactory benefits, Sign labor contract, pay full insurance;

• Dynamic, friendly, professional and safe environment;

• Provide full equipment for work;

• Trained and worked with industry experts;

• Participate in training courses to improve skills and expertise;

• Opportunities for advancement and career development