Senior Operations Executive

1. Operations:

- Receive bookings from the sales team in Hanoi.

- Input the data on the tour management software.

- Block services for series and follow per month (hotel, transportation, restaurant, water puppet, train ticket…).

- Send bookings to suppliers and follow up on bookings.

- Check all the information on the sale requests (kind of room/transfer, vegetation, argillic…) carefully, adjust if requested.

- Reconfirm booking when having finalization.

- Finalize all services on tour management for general OP to confirm to sales.

- Negotiate the price with suppliers. Check and control the service quality of suppliers.

- Follow up the tour. Make the payment order for suppliers.

- Update the services of suppliers and report the cost to OPM at the end of the month.

2. Other Tasks

- Send weekly/ monthly reports to the OP manager.

- Build and maintain relationship with suppliers, frequently interaction with suppliers to get updated information about the market.

- Other duties as assigned by the manager.

- At least 2 year experience in the same position

- Have skills in communication/ listening/ interpersonal/ problem solving/ time management

- Extensive destination knowledge

- Positive attitude, careful

- Good at using Microsoft Offices (Word, Excel...)

- Flexibility to work overtime and on the phone.

Remuneration

- Competitive salary with incentives every 3 months, 13th-month salary and holiday bonuses;

- Working from Monday to Friday;

- Lunch at canteen with diversary food change daily

- Premium health care insurance package;

- Periodic health examination;

- International, fair and transparent working environment;

- Workshop, sports club for free;

- Weekly Training;

- Team building, company retreat and traveling opportunities.