(Senior) CRM Executive
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Over 90% of users are satisfied
Job description
- Planning and executing CRM and loyalty engagements, campaign planning, launch strategy, and ongoing optimization
- Measure, monitor, evaluate and refine CRM programs to improve the efficiency and effectiveness of marketing campaigns and increasing revenue
- Manage end-to-end segmentation, automation, optimisation, personalization, and reporting of the user lifecycle
- Drive platform retention, loyalty, engagement, and usage metrics (e.g. DAU/MAU, purchases)
- Analyze and enhance CRM initiatives through A/B testing
Job requirements
- Minimum 3 years of experience in CRM, growth marketing, or customer analytics roles
- Proficient in delivering campaigns and managing automation with rigorous A/B testing
- Excellent project management and communication skills
- Demonstrates a strong sense of ownership, responsibility, and commitment
- Familiarity with CRM software (e.g., Braze, SFMC) is a plus
- Experience in HTML is a plus
Competitive Analysis
VietnamWorks AI
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Price
29.000đ / time
You have 1 free trial
What We Can Offer
Healthcare Plan
Training
Job Information
27/12/2024
Experienced (non-manager)
Customer Service > Customer Service - Customer Facing
CRM, CRM management, CRM knowledge
E-commerce
English
2
Not shown
Job Locations
Lầu 2, Tòa nhà An Phú Plaza, 117-119 Lý Chính Thắng, Phường Võ Thị Sáu, Quận 3
Ho Chi Minh City
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