Senior Consultant, SALESFORCE (CRM)

KPMG VietNam is looking an experienced Salesforce CRM lead who will be responsible for client in presales phase, work in as solution lead for a successful CRM implementation.

Key Responsibilities:

• Interact with prospects / clients to understand business requirements

• Demonstrate Salesforce solution capabilities to the client

• Leading to response full cycle of project:

- Conduct business process analysis and create Fit/Gap report

- Create Solution design to address client business, interface and

performance requirements

- Create functional requirement and functional design for customizations

- Create estimates for implementation tasks

- Installation, setup and configuration of Salesforce

- Data migration from external systems into MS CRM

- Conduct solution testing and assist with user acceptance testing

- Conduct user and administrator training

- Complete the project tasks on time and under budget

• Build expertise in Industry areas of focus, contributes to development of Industry

solutions

• Experience from 5 – 10 years in implementing CRM solutions (at least 4 years of Salesforce)

• Experience in leading workshop with customer

• Experience in requirement collecting & solution designing for whole CRM system

• Leadership & management skills are required (Leadership / project management certificate is an advantage)

• Deep understanding of popular project implementation methodology

• Deep understanding of CRM/Business best practice

• Good command of spoken and written English and Vietnamese.

• Willing to travel as and when required.

• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

• Analytical and creative thinking.