Senior Associate, Product Management, SPX Express

Product Discovery

• Engage with both internal and external customers to understand their pain points and challenges.

• Conduct thorough market research to identify areas for improvement and potential opportunities.

• Analyze and extract relevant information from large datasets, both structured and unstructured, to streamline and enhance critical processes.

• Independently define business problems and propose solution approaches with minimal guidance.

• Scrutinize and validate data to ensure its quality and reliability, generating actionable insights.

• Collaborate with data teams to enhance data assets, quality, metrics, and insights.

• Utilize robust data analysis skills to systematically prioritize customer requirements.

• Develop comprehensive product roadmaps for relevant components on a yearly, monthly, and weekly basis.

Product Delivery

• Propose business solutions from a product perspective to address customer needs.

• Offer creative and feasible technical solutions to meet customer requirements.

• Craft concise documents and utilize data visualization techniques to effectively communicate results to stakeholders and facilitate decision-making.

• Coordinate with the regional team throughout the product development process.

• Collaborate with the Product Support team to provide support to end users.

• Oversee projects to successfully deploy features for all customers.

• Measure the business impact of released features and gather feedback.

• Effectively manage the product lifecycle, ensuring continuous improvement and alignment with business objectives.

Must have

• Creative & Proactive: Curious and proactive in seeking insights and addressing market opportunities with critical thinking.

• Business Acumen: Prioritizes long-term business outcomes, skillful in product prioritization, and effective in stakeholder communication.

• Functional skills: Strong technical understanding and ability to analyze data effectively.

Better to have

• Previous work experience as a business analyst or product manager

• Experience working with data/product teams

• Understanding of Business flow, Data flow, UX flow, UI Design, API, Project Management.