Sales Support Supervisor/ Giám Sát Hỗ Trợ Kinh Doanh

• Lead and manage the Sales Support team to ensure efficient daily operations

• Coordinate with the Sales Manager to develop and implement sales strategies that align with the company's goals

• Generate and analyse sales volume forecasts based on historical data, market trends, and customer behaviour to facilitate strategic decision-making and resource planning

• Manage customer relationships, addressing inquiries and resolving issues in a timely and professional manner

• Analyse sales data and market trends to identify growth opportunities and potential areas of improvement

• Collaborate with other departments, such as Production and Logistics, to ensure smooth order processing and timely delivery of products

• Monitor inventory levels and work with the Purchasing team to maintain optimal stock levels

• Collaborate with the Accountant team to manage debt, monitor contract terms, and ensure timely processing of payments

• Develop and maintain sales reports and forecasts to provide insights for decision-making

• Maintain a strong understanding of industry regulations and compliance requirements

• Train and mentor Sales Support team members to enhance their skills and performance

• Other tasks assigned by line managers

• Have University degree & above

• 2 - 3 years of experience at similar position (or Sales/ Market Research/ Trade Marketing position), in the same filed is a plus

• Willingness to work the night shift (14:00 - 22:00) 2-3 times per week

• Prioritize the candidate who lives near Thuong Tin District, Hanoi

• Strong analytical skills and proficiency in data analysis tools

• Excellent communication, interpersonal, and customer service skills

• Ability to lead and motivate a team in a fast-paced environment

• Knowledge of industry regulations and compliance requirements

• Proficiency in English (Listening, writing & speaking)

• Willingness to travel domestically (if any)