Sales Support - Non-Life Insurance Product

1. Business Development:

Collaboration with front staff to target new clients, take action on new business opportunity, to bring MSIG products to new clients and businesses

2. Client Service:

- To review renewal list for timely reminders to front staff or client when being assigned by reporting line

- To prepare quotation as assigned by front staff and reporting line.

- To issue insurance policies upon on client’s confirmation or being requested from management level.

- To conduct non-life insurance seminars for both current and potential clients: to explain the cover of insurance policy and coordinate with Corporate Claims Division/Retail Claims Division to explain the claim procedure whereas necessary)

- To coordinate risk management seminars for existing clients

- To access the risk reasonably at clients’ site as basic for offering quotation, together with the help of technical division to execute risk survey at clients’ sites.

- To assist to held training for Agent if required

- Other ad-hoc service on incur basis.

3. Outstanding/Unclear Premium:

- To follow up the status of outstanding premium and to coordinate with front staff to remind client the overdue premium in order to ensure collecting premium fully and timely

4. Business Administration:

- To coordinate with Administration Department, supporting team in delivery or collection of all kinds of hard copies as requested by customers or front staffs.

5. With concerned departments:

- To cooperate with Retail Claims Division and Corporate Claims Division:

• to settle the claim smoothly for customers in compliance with the company’s procedure;

• to follow up any pending claim cases;

- To coordinate with Underwriting Division:

• to work closely with Underwriting Division for quotation and coverage;

• to cooperate with Loss Control Engineer to make risk survey at client’s site.

- To coordinate with Business Processing Division for operation matters

- To coordinate with Legal Department and Underwriting Division to prepare documents related to Agent activities.

- To coordinate with other Divisions for all related jobs and other special events organized by the Company.

- To assist front staffs for internal processes relating to develop digital business.

6. Others:

- To report any unusual problems to direct reporting line, if any.

- To execute other office work as required by the Company.

QUALIFICATIONS:

• University/College Graduation

• English fluency.

SKILLS/KNOWLEDGE:

• Strong marketing sense.

• Clearly understand working procedure & flow chart.

• Well know all insurance products and be able to explain to clients their coverage.

• Be highly aware of requirement to be professional to provide high quality service to clients.

EXPERIENCE:

• At least 3 years of working experience. Experience as sales admin or sales support in non-life insurance field is preferable.