Sales Support Manager (M&E, Electrical)

Position Summary:

The Sales Support Manager is responsible for implementing sales support strategies and providing specialized technical capabilities aligned with global sales strategy. This role focuses on configuration and quotation support, ensuring that all bids, estimates, and proposals meet standards and targets.

Core Responsibilities:

• Bid and Quotation Management: Develop competitive bids, estimates, and quotations, utilizing an optimal product mix and addressing relevant technical and commercial factors.

• Tender Documentation: Ensure timely, detailed, and accurate tender documentation, including cost details.

• Technical and Financial Planning: Oversee technical, financial, and project management components of bids, clearly specifying prices and trading conditions.

• Coordination and Compliance: Manage the preparation of necessary bid inputs, ensuring alignment with quality and compliance procedures.

• External Collaboration: Coordinate with external providers for services like translations and regulatory approvals to support bid preparation.

• Documentation and Reporting: Collect and archive offer/order documentation, documenting assumptions and decisions made during development.

• Bid Status Reporting: Use defined tools to report the status of bids, including analyzing the outcomes of won and lost tenders.

• Risk Identification: Identify potential risks in bids, quotes, and contract agreements and take proactive measures as needed.

• Customer Relations: Build and maintain strong customer relationships to understand and address their needs throughout the sales process.

• Technical Support: Provide technical support to Sales Managers in customer meetings.

Required Skills and Competencies:

• Portfolio Management & Business Strategy

• Market Intelligence & Go-to-market Strategy

• Customer Experience and Success Management

• Compliance & Risk Management

• Pricing Strategy and Performance Targeting

• Sales Enablement & Solution/Application Sales Engineering

• Contract & Risk Management