Sales Support & Inside Sales Executive

1. Sales Support:

- Support sales team for quoting, follow up with customers until booking stage

- Update to customers for new services

- Make daily calls to customers to ask for demand and gather market info

- Coordinate with Customer Service team in case of complaints and assist trouble shooting

- Follow sales goals with team and Manager

- Compile and follow up on sales leads

- Perform ad-hoc assignments

2. Inside Sales:

- Achieve and exceed target lifting goals through telemarketing.

- Understand customer needs and recommend appropriate shipping solutions.

- Maintain a high level of product knowledge to effectively address customer questions and concerns.

- Coordinate closely with POLs to push for more volumes.

- Follow up with potential sales leads to nurture relationships and close sales.

- Maintain accurate records of customer interactions and sales activities in the CRM system.

- Collaborate with the sales team to develop and implement effective sales plans.

- Attend regular sales meetings to align with team goals and objectives.

- Bachelor’s degree.

- Minimum of 1-2 years of experience in a similar position, preferably in the shipping or logistics industry.

- Good in English, both written and spoken.

- Good communication and interpersonal skills.

- Good problem-solving abilities and a customer-centric approach.

- Ability to work independently and as part of a team.

- High level of motivation and a data-driven mindset.

- Excellent in Excel, good at Word, PowerPoint, Outlook.