Sales Service Representative In Chinese

Sales Service Representative will be working within Sales & Marketing division, being generally responsible for all the commercial & Sales operational activities within the assigned countries/territory.

In close cooperation with the account managers, Sales Service represent Dobla, being the first contact point for customers and prospects, also the central point within the company.

What you will do?

+ Provide daily support to key accounts, customers, and prospects, in coordination with area account managers.

+ Perform/ Execute the Order to Delivery process, which included but not limited to the following, and ensure that orders are executed properly.

+ Order entry.

+ Following up the execution of the orders

+ Logistics handling of orders.

+ Samples coordination.

+ Act as a key connector between customers and Marketing & Innovation, Supply Chain to ensure the orders meet the timely delivery.

+ Initiate, if possible, any possible project that is beneficial and follow up.

+ Initiate contact and correspond with customers addressing pre-sales issues through emails & phone calls.

+ Upsell and cross-sell products.

+ Handle and follow up complaints from customer.

+ A person with excellent ability of spoken and written Chinese - HSK4 certificate or higher.

(this is a must) who can handle multi tasks and resist stress.

+ Willingness to learn and “can do” attitude.

+ A keen eye on details.

+ Knowledge about Sales and Marketing/ International Trade/ Order to Delivery process is a plus.

+ Fresh graduates with excellent Chinese skills are welcome.