Sales Operation Manager (Inside Sales)

• Working result oriented in order to fulfill sales targets by increasing items sold to customers and by actively executing and supporting new customer acquisition

• Coordinate internally and externally in regards of all services the company can provide to the customer in order to build long term relationships with customers;

• Management and maintenance of customer related information such as customer material descriptions, price conditions, specs on items sold, delivery plans etc. in and outside of the ERP

• Developing new prospects, researching various published sources to create list of prospects to contact for marketing purposes;

• Creating and managing documents: Contracts, Quotations, Order Confirmation, CO-CQ

• Managing customer data & Sales data on SAP system – ensure transparency of data and

generating/ analyzing sales data upon request.

• Oversee the end-to-end sales process, ensuring accurate and timely documentation and reporting in collaboration with the Sales team.

• Order placement, backorder management, scarcity reporting and follow ups

• Customer complaint handling

• Reconciliation of Accounts Reveivable

• Maintain and support 6-S principals and initiatives

• Compliance to ISO9001, ISO14001, OHSAS18001

• Other tasks assigned by company

- >4 years of working experience in sales operations, sales supports in C-Part supply services or comparable industry’s accompanied by a bachelor’s degree.

- Excellent communication, presentation and sales skills

- A hands-on result oriented individual, capable of getting things done timely and under pressure

- Proficiency with office software,

- Experience with SAP (or comparable ERP Systems) preferred

- Knowledge in logistics and trading

- Self-motivate, confident, patient, responsible

- Team work spirit

- Good English oral and written skills

- Good service attitude & soft skill

- Strong business acumen

- Good health condition