Sales Force Effectiveness Executive (Ethical)

MAIN PURPOSE OF ROLE

Responsible for driving Ethical Field Force effectiveness and efficiency in assigned territory via key levers such as KPIs, incentives, processes, Ethical Field Force data and dashboards, automation, deployment and customer targeting. Engage with SF on a daily basis to gain insights, educate SFE mindsets and build a performance culture among SF.

MAIN RESPONSIBILITIES

• Coordinate with FF in territory to optimize territory potential.

• Work with Ethical Field Force to identify opportunities/gaps/misalignment in territory management, Ethical Field Force deployment, HCP segmentation and targeting to continuously improve FF productivity.

• Track, analyze and benchmark Ethical Field Force achievement of KPIs to identify productivity gaps and propose actions/initiatives stakeholders to close gaps.

• Support Ethical National SFE Manager in planning, communicating and executing and analyzing of the incentive and reward for Ethical Field Force.

• Work with Ethical Field Force in analyzing and interpreting MIS dashboards as well as proposing MIS dashboard templates to translate raw data into insightful and actionable information to enable users to take actions more effectively.

• Act as custodian of processes and policies within scope of function responsibility.

• Work with Ethical Field Force and SFA to leverage and maximize existing SFA system as well as new system launch to enhance Ethical Field Force productivity.

• Work with other functions to achieve alignment and ensure effective execution and operation.

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

• Minimum 2 years experience in supervisory role in pharma, FMCG, nutrition, or consulting industry

• Preferably flair for IT tools, and experience in SFE/Marketing

• Degree in Business or Science

• Analytical skills

• Project/process management

• Organizing and planning skills

• Consultation skills; Decision making skills

• Adaptability; Integrity

• Good command of English