Sales Executive (Inbound)

*** Main responsibilities:

- Managing a client portfolio;

- Communicating with B2B clients, meeting their demands and requirements via skype, emails or phone;

- Advising clients and keeping abreast of the market news and the forthcoming products;

- Elaborating tour programs according to clients’ requests and following the Sales Department procedures;

- Collecting marketing documents and providing additional information to clients (about the destination and the products) in order to boost sales;

- Making calculations and sending quotations;

- Co-operating with the operation and accounting departments to follow up and ensure the completion of the tour programs created;

- Attending team meeting.

1. Competency

- Experience as a Sales Executive or related positions (at least 1 years)

- Good command of written and spoken English or German or French

- Strong computer skills (Excel, Word, Outlook)

- Solid understanding on sales processes

- Good knowledge of client: Production spirit & requirements & clients’ expectations

- Capacity to convince / close a deal

- Good knowledge of the destination

- Evaluate the situation with each client

- Good analytical, problem-solving skills and strong-decision making skills

- Strong communication skills

- Good planning and organizational skills to balance and priorities work

- Self-motivated to learn new concepts and participate in new projects

- Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive

2. Education

- University: Bachelor’s or Master’s in Hotel / Tourism / Foreign languages / Management or other related majors