Receptionist | District 7

1/ Receive prospects and arrange meetings while managing the center hotline

Warmly welcome and deliver excellent customer service to everyone visiting the WSE center, connecting them to the appropriate staff

Collect and file the information of prospective students, arrange meetings with the Educational Consultants while complying with the online show distribution rules

Enter the collected information correctly into the CRM system, creating system accounts for new prospective students as necessary

Support prospects & students to accomplish the Online Placement Test

Handle incoming calls when needed and take action as necessary

Support Coach team by entering lead data into the system for DSF and Referrals

Handle guest registration for online sales & marketing events

2/ General Admin

Ensure that the center is opened and closed in line with the operation hours every day

Receive, deliver and manage materials

Order, receive and manage general purchases for the center

Support staff in the center for color printing for documents such as Learning Certificates, event posters etc.

Manage general assets at the center such as the computers, sound system and be the point of contact for their maintenance with Head Office

Channel the center’s facility management requests to the Facility Management HQ team and support as required

Demonstrate intermediate fluency in English (WSE Level 8+)

Energetic, friendly and customer-oriented

Computer literate and proficient with inventory control

Passion for speaking English

Willing to work in shift