Quality Manager

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add a Quality Manager to our global team.

OVERVIEW:

Assists global Quality & ME SVP, Quality Director for supplier quality management and supplier development.

Here are some of the EXCITING things you’ll get to do:

• Working Smart

• Challenge and be challenged

• Positive impact to the team

• Clear and clean at operations and proactive.

Accountabilities:

Essential Functions

• Manages and supervises a team of Quality engineers and Inspectors.

• Coordinates with supplier to achieve 99% FPY and max output at day 1 of the mass production.

• Coordinates with suppliers to implement all the CARs generated from PSI, customer returns, Life Tests, Line Audits, LA audits, Customer factory Audits and other Corrective Action Requests.

• Works with supplier to develop an environment that is conducive to the establishment and continual improvement of Quality.

• Drives supplier continual improvement, regularly reviews supplier CIP, Kaizen and Lesson learned.

• Executes the factory audits, independent audit, supplier maturity assessment to increase supplier overall quality management ability.

• Leads the PSI activities and analyses the Lot Rejection and Yield data to improve the Product Quality.

• Leads the Product Failure Analysis and drives Corrective Actions.

• Involves in Product/material Reworks and Dispositions recommendations.

• Involves in new project process and performs manufacturing readiness review.

• Involves in NPD process and prepares the Quality Plans, PSI inspection instruction, EB Samples Audits and necessary documents needed in PRRA.

• Determines CTQ parameters, performs Process Capability Study and drives pFMEA to improve Product Quality.

• Participates in ECN and Deviation implementations together with engineering team and supplier.

• Participates in the Retailers’ Factory Assessment Audit and testing with suppliers.

• Facilitates a safe working environment for subordinates.

Additional Responsibilities

• Facilitates, coordinates and leads the suppliers to improve product quality.

• Collaborates with suppliers and Shark internal departments to achieve 99% FPY and max output at day one of mass production.

• Closely works with Boston, China QA/testing team to implement the Product safety, Customer Returns and Customer Experiences initiatives in suppliers’ facility.

Attributes and Skills

Supplier qualification, assessment and audit

Supplier development

5 Whys and RCA

Data analysis and disposal

Quality reports

Experience:

• Bachelor Degree or above in quality management, mechanical engineering, electronic engineering, etc.

• 8+ years experience in quality management related.

• Be familiar with the utilization of quality tools to lead issues resolved or improvement.

• Experience with and understanding of quality standard, quality audit and quality improvement.

• Auditor qualification or certified enterprise work experience is preferred.

Functional Skills/Knowledge

• Fluent in oral and written English. The communication capability of Chinese will be perfect.

• Quality management background

• Assesses, coaches, and monitors the developments of team members and supplier.

• Guides others to the desired outcome through a logical sequence of discussions.

• Ability to work independently

• Be honest, loyal to the work

• Can be traveling when necessary