Quality Compliance Analyst

You’ll be a mentor guiding merchandising and branding teams to make more informed decisions by providing technical and product design expertise, in turn helping our stores obtain the best products required for Canadians to enjoy the jobs and joys of everyday living.

Our best QCA Specialists are experienced in product development, testing and auditing practices and well as manufacturing engineering quality control and management to ensure consistent production delivery and address key issues and demonstrate continual improvement. They possess the relevant product knowledge that makes them technical experts in evaluating product quality and developing corrective action plans.

If you want to help shape the next chapter of the Canadian Tire story and share in the success of the hard work that our efforts yield, get in touch. We want to hear from you!

Responsibilities:

• Oversee Quality Compliance Analyst activities in Asia for assigned categories, including Preliminary Factory Audit, review of new development samples and quality control plan, take lead on review of pilot production and mass production, take care of pre-shipment inspection, handle quality complain and investigations, support vendor development and improvement

• Develop and educate vendors to use quality tools like PFMEA and control plan on new product development projects and continuous improvement.

• Develop and lead vendor training sessions to ensure quality systems are up-to-date and CTC quality program is understood

• Monitor and report on 3rd Party Service Providers activities to ensure they perform at or above their required service levels

• Act as Product Quality Assurance expert with PRO team, vendors, and Category Business Managers (CBM) in the Asian market

• Liaise with Canadian Tire Corporate (CTC) Home Office Quality Assurance team and other stakeholders to execute Product Quality activities

• Execute and monitor the certification of vendors for producing private label products for CTC, including the different tiers for brand quality levels

• Prepare and conduct the Product Quality kick off at PRO office in support of Merchandising buying trips

• Provide technical support to PRO merchandisers and CBM’s while on sourcing trips and during finalization

• Monitor and report on high-profile projects to ensure full visibility and vendor compliance to CTC direction with regards to product development, investigations, and corrective actions

• University degree in Engineering is a MUST, prefer major in electrical engineering or mechanical engineering

• Background with electrical and electronic industry is preferred, Smart Home project experience is definite plus

• Sound knowledge in the Canadian safety Standard

• At least 5 years practical working experience in product development, engineering or quality control at a Retail or Consumer Product organization

• Strong written and verbal communication skills in English and Mandarin required

• Ability to be self-reliant and work independently

• Demonstrated ability to manage multiple projects simultaneously

• Proven technical acumen demonstrated within a manufacturing, quality or consumer products environment

• Frequent travel is required