Quality Assurance Manager (Good French/english)

• Work Location: France

About us

A subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 33,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies. Placing human resources as the cornerstone of its achievements, employee experience is our top priority in continually creating an innovative, open, and enjoyable work environment for every member.

In 2023, FPT Software officially made its mark on the global billion-dollar company list. This is evidence of the talent and efforts of multiple generations of employees at FPT Software.

Why not explore your potential and embark on a brilliant journey with us?

Job Brief

• We are seeking an experienced QA Manager with a proven track record in managing QA processes, driving pre-sales activities, and creating proposals for potential clients. The ideal candidate is fluent in French (native-level proficiency preferred) and has 10+ years of experience in quality assurance, including experience in Agile and scaled Agile frameworks (e.g., SAFe, LeSS). This role involves overseeing QA strategies, leading pre-sales efforts, and fostering strong relationships with clients to secure and deliver high-quality projects.

Responsibilities

Proposal Development and Pre-Sales Support:

• Collaborate with the sales and business development teams to create tailored proposals for potential clients.

• Define and communicate QA strategies, methodologies, and value propositions during pre-sales discussions.

• Assist in preparing project estimates, timelines, resource plans, and technical approaches for RFPs and client pitches.

• Lead presentations and demonstrations of QA capabilities to French-speaking clients.

Strategic QA Leadership:

• Develop and execute scalable QA strategies aligned with organizational goals and client requirements.

• Oversee the design and implementation of standardized testing processes to ensure consistent quality across projects.

Client Relationship Management:

• Serve as a trusted advisor and primary QA point of contact for French-speaking clients.

• Build strong client relationships by ensuring alignment with their quality expectations and objectives.

Training and Team Development:

• Train and mentor QA team members, fostering a culture of continuous learning and professional growth.

• Conduct workshops and knowledge-sharing sessions to enhance team capabilities and alignment with best practices.

Multi-Project Management:

• Manage QA activities across multiple projects, ensuring effective resource allocation and adherence to timelines.

• Monitor project performance and deliver detailed quality metrics, progress updates, and risk assessments to clients.

Scaled Agile Framework Implementation:

• Participate in scaled Agile ceremonies such as Program Increment (PI) planning, System Demos, and Inspect and Adapt workshops.

• Align testing efforts with program-level objectives and Agile Release Trains.

Automation and Optimization:

• Drive the adoption of QA automation tools and frameworks (e.g., Selenium, Cypress) to improve efficiency and consistency.

• Promote CI/CD practices to enable continuous testing and faster delivery cycles.

Risk and Issue Management:

• Identify risks and dependencies in testing activities, proactively recommending and implementing mitigation plans.

• Ensure defects are captured, prioritized, and resolved within agreed-upon timelines.

Language Skills:

• Fluent in French (written and spoken); native-level proficiency preferred.

• Proficient in English for internal communication and technical documentation.

Experience:

• 10+ years of experience in quality assurance, with at least 5 years in a leadership role.

• Proven experience in pre-sales activities, including creating proposals, responding to RFPs, and client engagement.

• Strong background in QA management within outsourcing companies, working with international clients.

Agile Expertise:

• Deep understanding of Agile and scaled Agile frameworks such as SAFe, LeSS, or Disciplined Agile.

• Ability to integrate standardized QA practices into Agile workflows and multi-team environments.

Technical Skills:

• Proficiency in QA tools and frameworks, including Selenium, JIRA, TestRail, Postman, Cucumber, and Cypress.

• Strong understanding of automation testing, performance testing, and CI/CD pipelines.

• Familiarity with cloud-based testing platforms and industry-standard testing practices.

Leadership and Management:

• Exceptional leadership skills, with experience in managing distributed QA teams and fostering team development.

• Excellent client-facing communication and problem-solving abilities, ensuring strong relationships with stakeholders.

Educational Background:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

Preferred Skills:

• Experience in creating technical documentation and proposals tailored to client needs.

• Certified SAFe Agilist or similar certification.

• ISTQB Advanced Level certification in test management.

• Familiarity with AI/ML-driven testing tools and trends.

• Knowledge of performance testing tools (e.g., JMeter, Gatling) and security testing frameworks.

Benefits

Successful candidates will be part of a friendly, motivated and committed talent teams with various benefits and attractive offers:

• Attractive offer, plus annual compensation and performance bonus.

• “FPT care” health insurance provided by PTI and is exclusive for FPT employees.

• Support for learning and certificate examination.

• Company shuttle buses provide convenient way of transportation for all employees.

• Salary review 1 time/year or on excellent performance

• Annual Summer Vacation: follows company’s policy and starts from May every year • International, dynamic, friendly working environment

• Annual leave, working conditions follow Vietnam labor laws.

• Other allowances: transportation allowance, lunch allowance, working on-site allowance, etc.

• FTown Campus provide many facilities for FPT employees such as football ground, basketball & volleyball, gym & yoga centre, restaurant, cafeteria, etc.