Process Specialist

QMM operation focus:

• PMT development (Process, Method, Tools)

• Maintain QMM databases, QMM repository folders, Process Databases (OPAL)

• QMS Release management plan, Process definition, Process improvement, Process

consultant and query handling, Communication for all process changes.

• Process release concept, process library structure understanding

• Release the quality related data/reports to QMM and delivery teams

• Perform/Prepare data for analysis at Org. level and lower if required.

• Coordinate the training/seminar/workshop related quality topic

• Project management tool operation: requirement analysis, CR handling, tool admin

function support, UAT, integration testing, training.

• Communication for all process and project management tools changes.

• Perform/coordinate the quality activities across departments and corporate teams

Improvement journey:

• Support/Perform the process improvement / process harmonization with customers

(where applicable)

• Evaluate the Waivers or Alternate Practices, Learning audits, CARs, QG, Deviations

• LLBP, CAR&8D coordinator

• Identify & collect good sample artifacts to submit to Process Database Library (OPAL)

• Analysis process improvement idea and Organize CCB meeting and tracking status

Project focus:

• Perform some quality audits at required projects: process compliance check, Data Quality

verification.

Mandatory Skills:

• Office experience and Reporting skill: MS Excel, Word, PPT, VBA and Scripting (good to have)

• Good Communication skills in English Language

• Software Development Lifecycle (SDLC), Software Maintenance Lifecycle (SMLC),

• Agile/Scrum

• Quality Engineer, Quality inspection and testing

• Data collection and analysis, SQL

• Customer service orientation

• Planning and organizing

• Teamwork, Able to work with different stakeholders and get their commitment

• Patience, Working under pressure, Conflict management

• Power BI desktop (reporting and DAX - Data Analysis Expressions)

Desirable Skills:

• Problem analysis and problem solving, 7 QC tools

• Statistical Process Control: Hypothesis testing, acceptance sampling, prediction; DoE, six Sigma

• Internal Auditor, Quality Auditor, CSQA etc

• ISO 9001:2015, ISO/TS 16949, ASPICE, CMMI Dev Ver2.0 processes, etc.