Part Engineering Analyst

ABOUT US

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

DETAILED ACTIVITIES:

1. General duties:

1.1 Manage service part number systems.

- Work with oversea supplier to secure Microcat for Vietnam, promptly, accurately.

- Support Dealers in providing correct part numbers for the vehicles.

- Monitor Engineering Changes to assure the accuracy of parts to be used.

- Regularly do part pricing confirmation.

1.2 Comply with the Government policies for automotive part importation.

- Work with the suppliers to provide the necessary documentation, doing the testing if require, to provide certification for parts importation.

1.3 Involve in process of Claim Handle

- Review claims of wrong parts.

- Review and classify parts returned due to claims.

- Provide action and follow up with warehouse team to prevent dealer claim.

1.4 Support new product launch/new dealer launch

- Develop Initial Part Lists for new products.

- Develop Initial Stock Order Part for dealers.

- Provide training on Microcat for dealers.

1.5 Part Sourcing

- In charge of local sourcing for service parts.

- Keep contact with MP&L for purchase parts for urgent cases.

1.6 Any others tasks assigned by direct Supervisor or Head of Department.

2. Compliance:

- Maintain & apply quality control system in working area including but not limited to TS16949, QS9000, ISO14001, QOS, Ford Production System.

- Comply with Internal policies, Code of Conduct, procedures of the Company issued from time to time.

- Complete all compliance training as required by Corporate Compliance Office.

- Assure the compliance of internal processes in the area, including but not limit to MCRP, Operating System, ISO

- Work as department ISO/TS/process coordinator to systematize all process and documentation.

TO APPLY, COPY THIS LINK AND PASTE IT INTO YOUR BROWSER: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/38785/?utm_medium=jobshare&utm_source=External+Job+Share

- Required Education/ Background:

Automotive Engineering degree, Mechanical engineer degree.

- Minimum experience:

At least 3 years experiences in Automotive industry

- Others

Experience in aftersales service/products is a plus

Business Acumen is a plus

• Customer Service experience.

• Good at English (Writing, Speaking & Listening) and MS Office (Word/Excel, Power Point).

• Good communication and interpersonal skills (negotiation, coordination, presentation…)

• Good analytical skill.

• Creative, team work, careful and capable to learn new concepts

• Good at customer satisfaction oriented mindset