Operations Manager (Warehouse & Logistics)

• Responsible for fulfillment by coordinating and collaborating with other divisions to achieve sales targets and ensure smooth delivery processes.

• Maintain inventory control with an accuracy rate of 99.9%.

• Monitor and control products/inventories both physically and systematically in compliance with agreed SOPs.

• Manage and control operational costs, ensuring the budget is used effectively and efficiently.

• Develop and implement Vietnam-specific policies and procedures for warehousing, logistics and fulfillment.

• Review and lead warehouse/logistic and supply chain systems and execution plans to meet business expansion requirements for both B2C and B2B.

• Monitor and report on warehouse, logistics, and performances, ensuring KPIs are met and seeking continuous improvements.

• Working as a team to support other division.

• Managing and controlling operational cost and ensuring the budget is being used effectively and efficiently.

Education background:

• Bachelor’s degree required

Experience:

• 15 years’ experience in warehouse, logistics, and transportation.

• Experience on operations background.

• Experience with implementing efficiency improvements.

• Experience in the retail or e-commerce industry is highly desirable.

• Have good relationship with any logistics vendor in Vietnam.

• Possess strong leadership skills including team facilitation, training, and motivation.

• Demonstrated ability to solve complex problems with scalable and repeatable results.

Skills:

• Proven understanding of statistics and strong analytic skills.

• Intuitive ability to recognize innovative opportunities.

• Interpersonal skills to deal with all levels of the organization.

Language Proficiency:

• Good communication in English