Operations Manager (Retail Chain)

- To effectively and efficiently manage store group financial performance (sales, expenses, etc…) in accordance with budget and target set by management

- To ensure store images (cleanliness, product display, etc…) are well maintained

- To ensure execution of good customer service (greeting, fast check-out, etc…)

- To ensure of safe shopping environment for customers and safe working environment for store staffs

- To ensure effectively execution of all SOPs, always seek for improvement and more efficiency of current SOPs

- To plan, manage and develop store management team, focus on training and coaching from store managers and above

- To promptly react and resolve incidence happened in stores

- To coordinate with other departments in term of providing and receiving feedbacks, seeking solution for better execution from store team

- Other tasks relating to store management.

- University degree and above

- At least 2 years experience of the same position

- Data analysis is required

- Good in english (verbal and writing)

- Good communication skill is required