Operational Risk, Business Continuity & Permanent Control Officer

BPCE IOM HCMC Branch is seeking a professional and experienced Officer to join Risk Management and Compliance department. The ideal candidate assists in identifying, assessing and monitoring potential risks that could impact the Branch’s operations, financial stability and regulatory compliance and ensure that the Branch’s risk policy is properly implemented and produce reports that monitor the key performance indicators.

Operational Risk

• Support the operational risk framework in line with Groupe BPCE standards and regulatory requirements.

• Identify, assess, monitor, and mitigate operational risks across all departments and functions.

• Analyze Key Risk Indicators (KRI), establish corrective action plans for identified issues, and ensure timely follow-up to completion.

• Collaborate with departments to ensure operational risk incidents are accurately recorded, reported, and verified for completeness and timeliness.

• Conduct root cause investigations and impact analyses of incidents to propose preventive and corrective actions.

• Prepare periodic consolidated reports (monthly/quarterly) on risk incidents and follow-up actions for management review.

Permanent Controls

• Support the supervision of the permanent control framework to ensure compliance with internal policies and regulations.

• Evaluate the effectiveness of permanent controls through independent checks or collaboration with internal audit teams.

• Use control management tools to execute, monitor, and report on control activities.

• Prepare detailed reports on control effectiveness, detected anomalies, and implemented corrective measures.

• Identify areas to improve permanent control framework and design/implement, in collaboration with business lines, the adequate control framework.

Business Continuity

• Assist in developing, implementing, and maintaining the Business Continuity Plan (BCP) to ensure operational resilience in line with regulatory requirements and organizational standards.

• Coordinate with business units to conduct risk assessments, business impact analyses, and mitigation strategy development.

• Support the planning and execution of annual business continuity exercises.

Additional responsibilities

• Maintain risk management policies, procedures, and guidelines in line with local and international regulatory requirements.

• Under the guidance of the Deputy Head of Risk & Permanent Controls, prepare regular risk reports for senior management and regulatory authorities.

• Assist in coordinating the annual macro-risk mapping exercise with all business lines

• Promote a risk-aware culture by raising awareness of risk management practices among employees.

Miscellaneous

• Provide backup for team members during their absence.

• Perform ad-hoc reports and other tasks as assigned by the Director of Risk, Compliance, and Permanent Controls.

• Strong analytical skills and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively in a team-oriented environment.

• Proficiency in Vietnamese and English languages (both written and spoken). French competency is a plus.

Qualification and Education :

• Bachelor’s degree in finance, business, risk management, or related field. Strong knowledge of international standards such as COSO, ISO 31000, or ISO 22301 is an advantage.

• Minimum 4 years of experience in risk management or internal audit within the banking or financial services industry.

• Good understanding of banking products, regulations, and risk management concepts.

Benefits - We offer a competitive salary and benefits package including :

• Prevailing Social Insurance, Health Insurance and Unemployment Insurance Laws

• Health care program and Personal Accident Insurance.

• 20 days annual leave per year

• 13th month Salary.

• Performance Bonus and annual salary review

• Meal Pass