Operation Manager (Fulfillment)

1. Responsible to motivate the warehouse workforce to achieve the warehouse KPI’s such as productivity, overall cost, backlog, accuracy, etc via:

a) Manages daily workflow to meet performance, quality and cost targets.

b) Ensure inventory accuracy and control.

c) Works closely with warehouse management team to recognize and develop or correct operational bottlenecks.

d) Continually work to identify savings opportunities across the warehouse operation and explore alternative methods to meet or exceed established objectives

e) Ensure all incoming and outgoing shipments are organized and maintained in an effective manner.

f) Drives optimization activities in layout, warehouse processes and IT solutions to drive efficiency

g) Identifies and implements efficiency improvement opportunities for operational excellence and aligns initiatives with any existing organizational programs supporting continuous improvement.

2. Form collaborative relationships across Fulfilment Operations and all levels of the organization to ensure that the warehouse is operating at optimal manpower resource and in a healthy, safe and secured environment free of incident, via

a) Defines manpower operating strategy for warehousing together with key business partners and ensures timely implementation of agreed plan.

b) Understand and ensure enforcement of all warehouse health, safety and security compliance rules within the warehouse

c) Ensure the strict practise of Lazada Way and 5s within the warehouse

3. Provide leadership direction and clarity to the Warehouse workforce to sustain an optimal productive warehouse team, via

a) Encourage an innovative working environment while motivating, organizing and encouraging teamwork within the workforce

d) Ensure quality selection, training and retention actions of warehouse workforce to build a stable workforce

4. Other tasks or projects assigned by manager.

Qualification:

• Candidate should possess Bachelor’s Degree, Diploma, Professional Degree in Logistic/Warehouse Management or equivalent.

Competency:

• Adept at problem-solving, including being able to identify issues and resolve in a timely manner

• Must possess strong interpersonal skills

• Must be able to communicate clearly, both written and orally, as to communicate with employees, fulfilment management team local and regional, other department and business stakeholders

• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analysis information

• Must be able to prioritize and plan work activities as to use time efficiently

• Must be organized, accurate, thorough, and able to monitor work for quality

• Must be dependable, able to follow instructions and improve performance through management feedback

• Strong knowledge in logistics management and strategy

• Ability to understand general business management and financial concepts and can Identify key components in strategic and business plans.

Experience:

• Minimum of 5 years’ experience in logistics management with wide

• Been in manager position for at least 3 years.

• Have broad experience in logistics area (inbound, outbound, inventory and return, also transportation).

* Location: Lazada Warehouse, 2-4 M14 Street, Tan Binh Industrial Park, Binh Hung Hoa Ward, Binh Tan District, Ho Chi Minh City, Vietnam.