Online Trading Assistant Manager (Ecommerce Assistant Manager)

1. Commercial Planning & Execution

● Develop and implement the online trading strategy, aligned with overall business goals.

● Manage the product range, pricing, and promotions to maximize sales and profit margins.

● Collaborate with category and merchandising teams to ensure the right product mix is featured online.

● Forecast and analyze sales trends to identify opportunities for growth and improvement.

2. Website Merchandising

● Optimize the online web/ layout, navigation, and product placement to improve conversion rates.

● Ensure accurate and appealing assets

3. Data Analysis & Performance Monitoring

● Regularly monitor KPIs, including sales, traffic, conversion rates, and average order value (AOV).

● Use analytics tools to identify customer behavior patterns and develop actionable insights.

● Provide regular performance reports and recommendations to senior management.

4. Customer Experience Optimization

● Ensure online web & applications are fully functional, user-friendly, and mobile optimized.

● Manage customer feedback and use insights to implement continuous improvements.

5. Collaboration & Stakeholder Management

● Partner with marketing, logistics, and product teams to ensure seamless integration of online operations with broader business initiatives.

● Align with digital marketing efforts to drive traffic through SEO, paid media, email campaigns, and social media.

● Communicate trading performance and key opportunities to stakeholders.

● Bachelor’s degree in Business, Marketing, or a related field.

● 5+ years of experience in e-commerce or online trading, preferably in a retail environment.

● 2 years of experience in planning and managing a team of 4-8 members.

● Proven ability to drive online sales and deliver commercial results.

● Strong analytical and problem-solving skills, with experience in data-driven decision making.

● Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce platforms (e.g., Shopee, TikTok, Lazada).

● Excellent communication and team collaboration abilities.

● Commercially driven with a customer-centric mindset.

● Highly organized, able to manage multiple priorities in a fast-paced environment.

● Innovative approach to solving challenges and maximizing opportunities.

● Fluent communication in both Vietnamese & English.