Officer, Customer Account Service Operation Officer, 6 Months contract, DBS Vietnam HCMC - Wd71978

COMPANY DESCRIPTION:

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.

DESCRIPTION/RESPONSIBILITIES:

Job Purpose

To handle Customer account service and GFMO related transactions and activities timely, accurately and in compliance with established regulations & control procedures

Key Accountabilities / Dimensions

• To handle and ensure Customer account service and GFMO are executed accurately, within the established SLA and comply with group policies, standards, guidelines and SOPs, and comply local requlations.

• To perform reports of Trade Ops and Loan Ops to HO and local regulatory authorities are submitted timely.

• To perform clear batch screening.

Job Duties & Responsibilities

• To process Customer account service and GFMO: handle pre-processing tasks at location until transactions completed as per SLA including but not limited to checking and verification of application and supporting documents.

• To ensure completion of reports e.g. daily, reconciliation, regional HO reports and regulatory reports etc., submitted timely and accurately.

• To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.

• To maintain filing documents properly.

• To apply quality services to clients

• To support and back-up for staff within team and/or Operations ensuring good teamwork and collaboration culture

• To perform other duties as assigned by Manager/Head from time to time.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=2ebd1d8cb9202a183e076f50232cb5c4

Required Experience

Non-technical Experience

• Willing to learn

• Conversant with desktop applications e.g. Word & Excel

Technical Experience

• Experience in banking Ops or Trade operations is preferable