Ocean Freight Leader

1. Operations

• Develop and implement short-term and long-term strategies and plans for Ocean Freight team to improve service quality.

• Work collaboratively with other departments, to ensure that Ocean freight strategies align with overall business goals.

• Monitor the Ocean import/export cargoes to ensure smoothly operations and compliance with regulation, providing guidance and support to achieve work efficiency and productivity.

• Find, negotiate and select appropriate sub-contractors, service providers, shipping lines, oversea agents... to get best competitive rates and good services to match with customers' requirements; then appoint, follow up and control service providers during shipments handling process.

• Support and coordinate with Sales/Cus/Doc Department to resolve related issues.

• Conduct market research: Conducting market research to stay informed of the competition, industry trends, and customer needs, which will help make informed pricing decisions.

• Expand company's networks through out alliance, conference, and marketing activities.

• Maintain and develop relationships with shipping lines, airlines, co-loaders.

• Ensure customer satisfaction and feedback to customers in professional manner.

2. Internal management

• Support, participate in the recruitment process for Ocean team.

• Develop goals and KPIs.

• Develop training programs, direct training to ensure the quality of team members, evaluate employee performance periodically.

• Build and develop Pricing and Customer Service process. Implement periodical evaluation the processes and continuously improve innovation.

• Supervise the activities of team members, speed up the progress, quality and capacity of team members.

1. Education:

• Graduated from college and up majoring in Foreign trade, economics, finance-customs, transportation

or other related majors.

• Good knowledge of logistics or companies specializing in forwarder.

• Good knowledge of transportation laws and regulations.

• Good knowledge and experience of forwarding (sea freight, air freight), import-export, transportation, customs.

2. Working Experience:

• Minimum 2 - 3 years of relevant working experience as Ocean Freight Leader in the freight forwarding or import-export industry.

• Much experience of sea/inland and cross border trucking (if any).

• Fluent in English (Chinese is a plus).

• Good MS Office.

3. Professional Skills:

• Good pricing skills with profit-oriented minded.

• Good communication and interpersonal skills.

• Innovative & creativity mindset to achieve better efficiency.

• Good negotiation and persuasion skills.

• Strong problem-solving skills.

• Good analyse and synthesis skills.

• Ability to work independently and under high pressure.

4. Attitude:

• Sharp minded, fast learning

• Pro-activity & teamwork spirit.

• Honest & Enthusiasm.

• Strong sense of responsibility and teamwork.

• Eager to learn and improve for the better.