Nhân Viên Dịch Vụ Khách Hàng Chứng Khoán

1. Instructing customers on procedures for opening accounts, transaction methods, payment methods, transfer of rights, cash withdrawal at the counter and by phone;

2. Serving customers' information lookup requests such as account information, information related to the exercise of rights...; Send reports, delivery statements at the request of customers and brokers

3. Taking care of and receiving customers' requests to place securities trading orders at the counter, entering orders into the system to ensure compliance with the Company's business processes.

4. Guidance on depository procedures, exercise of rights..

5. Implement customer care programs, promotions depend on the company's business plan.

6. Other tasks as assigned of Head of CS Team and BOM.

1. Degree:

• University degree in Economics, Finance, Accounting or related fields.

• English/Korean good communication skill is a compulsory

2. Certificate:

• The stock certificate of SSC (Brokerage/ financial analysis/management of fund).

3. Others:

• At least 1 years’ experience in the same position, in depth knowledge of Custody and Settlement.

• Ability to communicate with Customer and related Teams.

• Ability to manage and solve issues.

• Teamwork capabilities and good ability to build and sustain relationships.

* Benefits:

• Fixed 13th month salary

• Performance bonus up to 10 months' salary and annual salary review

• Team building, year-end party, and gifts for holidays throughout the year

• Training allowance: support for English and Korean language courses up to 14,000,000 VND per year

• Full sponsorship for the cost of professional certification exam preparation.

• 16 annual leave days, birthday leave, etc.