Logistics Customer Service Staff

1. Coordinate with customers, suppliers and oversea agents in order to ensure cargoes (import/ export) to move smoothly;

2. Be responsible for monitoring every step of operation, solving the problem properly, and answering the questions from our customers efficiently;

3. Input job files into the system in time, cost control & selling rates checking etc.; issue Debit note/ credit note to customer/ agents accordingly.

4. Keep good relationship with customers, and report their new demands to the management;

5. Familiar with VN bonded warehouse operation work (optional)

6. Other tasks/reports assigned by the management; Co-operate with other colleagues to complete the jobs.

1. Bachelor Degree or above with basic knowledge of logistics industry;

2. Good command of English, written and oral, preferably also can speak Chinese;

3. Good at communication with both internally and externally;

4. Be proactive, aggressive, confident and team work spirits;

5. More than 2 years working experience in international logistics industry, preferably in Global freight forwarding companies;

Benifits:

- Competitive Salary

- 85% salary during probation

- 23 days of paid annual leave

- Global health insurance package for yourself and annual health checkup

- Other benefits in accordance to Company's Policy and Vietnam Labor Laws