(Land Rover) Sales Manager - Trưởng Phòng Kinh Doanh Hà Nội

Pon Phu Thai Mobility – Authorized Land Rover Importer & Retailer in Vietnam is seeking a dynamic and experienced SALES MANAGER to join our team!

This is your opportunity to work in a luxury environment with a competitive salary and an attractive benefits package, including:

• Competitive salary and performance-based bonuses.

• Comprehensive insurance and leave benefits as per labor laws.

• Health insurance and support for sports, wellness, and fitness activities.

• A luxurious, friendly workplace featuring team bonding, team-building events, and engaging employee activities.

• Access to modern equipment and flexible, efficient working hours.

• Numerous opportunities for learning and professional development.

Working location: Long Bien, Hanoi

Detailed Job description

• Set and execute policies and procedures for Sales department

• Determine sales quotas for sales personnel in accordance to their skill levels

• Responsible for staff scheduling, payroll, and inventory control

• Oversee and manage all operations of new and pre-owned vehicles

• Develop monthly and annual objectives for the department basing on assigned target

• Set working schedule for Sales team (duty in showroom, bz trips, customer support …)

• Set daily, weekly, monthly and annual goals for Sales department/ each sales team and Sales executives

• Ensure sales department contributes acceptable levels of gross and net profit

• Oversee sales, trade-ins, and delivery of all new and used vehicles

• Maintain and develop customer database, carry out CRM activities

• Maintain budgeted revenue and expense objectives

• Establish departmental work schedule: duty in showroom, Sales activities, balancing the work load of all employees

• Assist with recruiting, interviewing, hiring, and terminating employees

• Forward records of all employee performance reviews, disciplinary actions, job promotions, pay adjustments and letters of recommendation to appropriate personnel for placement in personnel files

• Conduct Daily/ Weekly meeting with team to review result and assign tasks

• Steps to the sales processes, follow-ups on unsold, sold, and service guests, phone skill training and instruction, enhancing subordinates sales skills Inviting customers for test rides

• Support Sales team to close the deals; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.

• Directly involve to Fleet sales and propose solutions to close the deal successfully

• Provides sales management information by completing reports

• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job

• Propose sales campaigns and promotions to DP

• Propose training courses for the Sales team and Attend training sessions to improve skills and capability

• Responding to customer complains in term of Sales and Services

• Make Sales reports: Sales performance, Sales forecast and plan, market

• Ensure sales personnel are well trained, motivated, and available when needed

• Train sales associates on the advantages/benefits of JLR to assist in overcoming customer objections

• Track and provide direction on how sales associates should obtain their goals

• Manage Sales Executive’s performance and conduct performance reviews monthly

• Cooperate with Marketing to organize Events to promote JLR images and push up Sales

• Attend Handover ceremony Event

• Diploma/ bachelor degree

• 5 years of experience as a Sales Manager in retail Car sales as well as demonstrated history of achieving and exceeding sales objectives

• Good knowledge of the automobile industry

• Knowledge of Products and dealership operations is mandatory

• Prefer knowledge and experience with sales of luxury Car, or the demonstrated ability to quickly learn them

• Excellent Leadership, Management, Communication, Planning and Customer service Skill

• Good English and IT skills

• Good time management skills with the aptitude of meeting all targets

• Driving license