[Land Rover] Aftersales Business Planning Analyst - Chuyên Viên Phân Tích và Lập Kế Hoạch Dịch Vụ

We are seeking an Aftersales Business Analyst who will be responsible for:

• KPI management:

 Standardize AS KPI set to measure operation and performance.

 Set KPI to monitor AS performance daily, weekly and monthly.

 Perform analysis to identify areas to improve/optimize and lead project for improvement.

• Margin Analysis:

 Perform report to analyze Aftersales gross margin, finding reasons for gap with budget/forecast/similar entities and coordinate with related functions for enhancement.

• Budget/Forecast:

 Be an AS budget and forecast process focal point,

 Coordinate corporate planning and budgeting in AS

• Report:

 Group reporting, OEM report, internal management and forecast report regarding AS

• Process Improvement: work with IT and relating departments to improve AS KPI monitoring and AS performance

• Others: carry out other tasks assigned by the Line manager and the Company

Benefits:

- Attractive salary with good welfare of European company

- Year-end bonus, annual salary increase based on work results

- Professional and friendly working environment

- Lunch provided by the company. From 12 days of paid leave

- Full social insurance, health insurance and comprehensive health insurance

- Reasonable working hours: from 08:30 - 17:30

- Minimum 5 years working experience

- Strong excel and analytical skills with high business sense

- Understand DMS and ERP system

- Committed, well-organized and detail-oriented

- Independent and self-motivated, with good problem-solving skill

- Good command of written and spoken English

- Professional and willing-to-learn spirit.