Japanese Business Operations Staff (in HCM, Hanoi, Da Nang)

Japanese Business Operations Staff who will provide business operation support service to Japanese clients. The position involves daily communication with Japanese client to handle various kinds of service requests as follows:

- Handle queries, questions from customer.

- Check the operation/process in system.

- Give answer and resolution for customer's questions/difficulties.

- Collaborate with multiple team (Japanese team, India team) to analyze and resolve the problem.

- Bachelor’s degree or equivalent diploma.

- Japanese level: N1/N2 or equivalent (especially speaking and writing skills).

- Have experience working with Japanese customer and Japanese system.

- Good understanding of Japanese's working culture, Japanese's business manner.

- Ability to collaborate and work in a cross-functional, or multi-national team environment, work directly to client for analyses and collect requirements.

- Good at logical thinking and analysis.

- Self-motivated and eager to learn (in business domain, software engineering, language).

- High responsibility and teamwork spirit.

- Proficiency in English is a plus.