IT Staff - Nhân Viên Công Nghệ Thông Tin

Perform day to day IT operation support, IT trouble shooting, maintaining SLA, Gather and analyze new utilize responsible IT assets and provide support to deliver IT project related to hardware, network in office, software and business application as below: 1. Work with IT VN Head to support the use of existing hardware and network. - Install and configure computer hardware, software, systems, networks, printers and scanners. - Planning maintaining, replacing and building a network system for the office. - Monitor and maintain computer systems and networks. - Respond promptly to issues and service requests. - Provide company-wide technical support (available in person or by phone) - Set up accounts for new users. - Repair and replace equipment as necessary - Test new technology 2. Gather and analyze new business requirements, work with IT VN Head and coordinate with IT from head office to propose best-fit solutions as well as supporting testing, training and go-live. 3. Manage and perform day-to-day IT operation support, troubleshooting, maintaining SLA, tracking using the ticketing system and delivering internal IT training - Research and coordinate with relevant departments to solve technical problems. - Collect information as well as comments or feedback from end-users. 4. Manage, utilize (procure, upgrade, rotate, replace) and maintain inventory of computers, other end user’s devices, conferencing devices. 5. Other tasks assigned by Supervisor.

• College or Bachelor's degree in IT, Computer Engineer, Computer Science or any related field. • 2 years’ experience in IT technical support and network, software. • High professional level, great learning spirit: IT support needs to be enthusiastic and responsible for the job; know security, hardware and software of computers, servers, networks, and network systems, LAN/WAN,...

• Experience in installing software, OS, support in handling issues and problems related to devices and network systems. • Ability to analyze and understand business requirements and facilitate communication between users and IT. • Service-minded, proactive, creative, analytical and logical thinking, teamwork, communication, problem-solving and time management skills. • English: can communicate, write reports and emails.

• Open for fresh graduates who are willing to learn and want to develop. ** Workplace: Amata City Long Thanh JSC: Long Thanh High-tech Industrial Park, Long Thanh District, Dong Nai Province.

** Working Time: 8:00 - 16:30, Mon - Sat (Employee can work from home on Saturday if there is no training, event or any request from the department).

** Shuttle bus: Amata Bien Hoa Office, Vung Tau crossroads.

** NOTE: For quick process, please apply only English CV and prefer attach university transcript, certificates, expected salary and starting date. Thank you.