IT Staff

* Summary:

The IT Staff is responsible for providing technical support to end-users, managing IT infrastructure, maintaining servers, software development and customization.

* Responsibilities:

- Provide technical support to end-users for office applications and hardware/software issues.

- Manage and maintain the company's network infrastructure, including LAN, WAN, Wi-Fi, routers, switches, firewalls, etc.

- Administer computer systems, including desktops, laptops, printers, and other peripherals.

- Maintain CCTV, time attendance systems.

- Manage and maintain servers, including Domain Controllers, NAS, databases, and virtual machines.

- Troubleshoot and resolve IT-related problems efficiently and effectively, ensure data security and system integrity.

- Develop, customize, and maintain ERP systems and other applications to support business operations.

* Qualifications, experience:

- Bachelor's degree in Information Technology, Software Engineering, Computer Science, or a related field.

- Proficient in reading and understanding technical documentation in English.

- Minimum of 2 year of experience working in a manufacturing environment is required.

- Good knowledge about: Network devices, Windows and Linux servers, Microsoft 365 services configuration and operation

- Experience participating in software projects, especially ERP development, is a strong advantage.