IT Salestech Business Analyst

Main purpose of job:

• Serves as a liaison between the IT & Business Consumers and Customers. As an IT SalesTech Business Analyst, you'll play a pivotal role in identifying opportunities, solving problems, and implementing cutting-edge IT solutions that drive business growth.

• Leverages technical expertise to bridge the gap between business and IT. Analyzes business needs and translates them into detailed technical specifications. Collaborates with cross-functional teams to deliver robust and scalable IT solutions.

Responsibilities:

• Support the Functional Relationship Manager in the development of the strategy through incremental improvement of the product.

• Maintain operational effectiveness and efficiency by:

- Analyzes and tests IT solutions deployed in the market.

- Delivers training to the end users.

- Supports the analysis and resolution of IT solution issues.

- Provides local co-ordination for assigned global/regional initiatives to be rolled out in the market.

- Ensure compliance of local solutions, systems and data to Nestle standards and policies and promote these within the local organization.

- Ensure that the governance over the Internet and Intranet websites are in place and complied within.

• Ensure understanding of local Market needs and support the business with guidance, advice and recommendations on all digital initiatives to ensure best in class solutions.

• Collaborate closely with Global MSE team by:

- Attending the IT Product review and roadmap meetings and communicate the information to the local digital community concerned (corporate, marketing, sales).

- Participating to the local Digital Board Meeting with other business Digital leads and Marketing Services team.

• Accountable for ensuring all applications within their scope are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements, Business Continuity Plans etc.

• Partner with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements.

• Collaborate with business partners to conduct paper-based design, solutioning sessions, and MVP taste-testing all along the life cycle from business demand to value delivery.

• Assesses near-term business needs by conducting structured interviews and consumer research. Collaborates with product teams to identify opportunities, propose innovative solutions, and evaluate trade-offs between cost, risk, and benefit.

• Support the BRM and Product Manager to facilitate both strategy and innovation planning with business stakeholders

• Bachelor’s degree in business, Information Systems, or a related discipline, or equivalent experience

• Minimum 3 years of relevant experience in one or more of the following:

- Business analysis

- Product management

- Application solutioning design and testing

- Experience in a relevant functional area (e.g., e-commerce, sales)

• Proficiency in Exceedra, DMS1, Salesforce and has experience working with VBL.NET and SQL Server.

• Strong project management skills, including planning, scheduling, and execution.

• Experience working in an Agile/DevOps environment using design thinking methodology.

• Excellent communication skills at all levels of the organization and in English.

• Experience working in a global environment and with virtual teams.

• Be trusted advisor on regards Ecom and Sales Tech.

• Be escalation point for Sales & Ecom team on regards existing solutions

• Has business experience in a relevant function is beneficial.