IT Business Analyst

- Define configuration specifications and business analysis requirements

- Stock and groom the Product Backlog

- Perform quality assurance

- Define reporting and alerting requirements

- Own and develop relationship with partners, working with them to optimize and enhance our integration

- Help design, document, and maintain system processes

- Report on common sources of technical issues or questions and make recommendations to product team

- Communicate key insights and findings to product team

- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

- Support the Product/System Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance

- Support project managers

- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices

- Solid understanding of and demonstrated experience in using appropriate tools: Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne, Azure DevOps or equivalent Microsoft Project, Visio, and all Office Tools Figma and other UI UX Development Tool

- Previous experience in Business / Systems Analysis or Quality Assurance (Tester)

- Proven experience in eliciting requirements and testing

- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

- Solid experience in writing SQL queries

- Basic knowledge in generating process documentation

- Strong written and verbal communication skills including technical writing skills

- A degree in IT / Computer Science