IT Administrator (Upto $1000 Gross)

Top reasons to join us

• 100% salary during probation

• Full salary social insurance + Premium private healthcare (PJICO)

• A Global company with young & dynamic working environment

TeKnowledge: a global leader in providing comprehensive solutions for the digital age.

TeKnowledge stands as the transformative catalyst for digital evolution. We enable governments and enterprises around the world to navigate the challenges with digital transformation today and tomorrow with elite cybersecurity and AI understanding, top-tier digital skilling, and technical managed services at scale.

Position overview

We’re in search of a process-oriented IT professional to serve as IT Administrator. This role is responsible for new user accounts and maintaining existing accounts. You should be diligent with information security and able to deliver comprehensive reporting to senior management. You must be able to administrate, maintain and co-ordinate the process for all our sites across the globe.

Primary Responsibilities

• Secure approval for new account creation.

• Submit tickets for new and existing client account requests.

• Maintain a database with all new and existing accounts.

• Coordinate multi-factor authentication and any issues that may occur.

• Drive internal and external communication about account creation.

• Coordinate with System Administrators to resolve issues.

• Work with your line manager to ensure global adherence to client standards and polices.

• Assist in data gathering for IT-related queries and reports.

• Bachelor's degree and minimum 2 years of relevant experience.

• Professional fluency in English, both written and oral.

• Basic personal or professional experience in computing and technology.

• Basic understanding of MS Office.

• Strong communication and customer service skills.

• Understanding of IT service management for incidents, changes, and requests.

• Highly organized, process-oriented mindset & ability to self-manage.

***Benefits

• Competitive compensation and bonuses, with 100% salary during the probation period.

• Full salary for social insurance contributions and premium private healthcare insurance (PJICO) for employees and their family members.

• Annual Health check-up.

• Lunch allowance.

• Learning and development opportunities trained and funded by company.

• A multi-national working environment with diverse nationalities.

• Sky garden with 360-panorama city view pantry.

• Work-life integration with a variety of activities.