Integration Staff (Implementation, Business Analyst, Data Analyst)

- Serve as the primary contact for customers during new project implementations.

- Manage all aspects of implementation and coordination between customers, trading partners, and team members.

- Communicate project progress with customers until completion.

- Assist customers with EDI testing.

- Support customers throughout the ERP integration testing process.

- Ensure timely project go-live.

- Setup ERP integration projects (such as NEA, BYD), following through from staging to production.

- Deploy the Dimetrics product to customers.

- Conduct GAP analysis.

- Collaborate with the mapping team.

- Support the Project Manager in change requests and identify issues related to changes.

- Write UAT (User Acceptance Testing) scenarios.

- Experience in software support, client services, or call center environment preferred.

- 1+ year experience as Implementation Specialist, Business Analyst, Project manager is preferred.

- Working in ERP, SAP, Supply chain, EDI field is preferred.

- Client services, business to business, computer support/service, experience preferred.

- Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,… is a plus.

- Prefer have knowledge with FTP and AS2 is a plus.

- Proficient English skills, verbal & written.

Benefits:

- 13th+ salary, Performance bonus

- Laptop and 2 large computer screens are provided

- Company trip, teambuilding, sport clubs and activities

- 17 days of paid leave

- Full salary social insurance including probation time

- Training during probation time

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Working time: Mon-Fri, 9:00 AM - 6:00 PM